- 4.0 GPA Beville State Community College
- CNM Ingenuity
- CNM - finishing CS degree
- Itawamba Community College
Objective:
Managed/Supervised 35-40 agents. Daily Huddles. Monitored agent daily-monthly stats. Live call listening with real time coaching agents as needed. Handled deescalation calls. Provided additional chat support for agents throughout workday. Prior to being promoted internally to supervisor I also took on the role of a CSR Agent. My job responsibilities included providing billing support, payment processing, call triaging, tech support on electronic devices and online web access troubleshooting.
Contracted Phlebotomy skill for health screenings, drug testing and wellness events. Worked remotely and utilized my vehicle and home as my office.
Donation Center experience gained. Worked on a mobile blood unit where sites were set up remote. Performed phlebotomy collections for whole blood and plasma donations. Possessed Class D commerical driver's license for this position
Performed regular cleaning at a monasarry school every weeknight. Cleaning duties included sweeping, mopping and vacuuming. Scrubbed, sanitized, emptied trash and restocked all facility bathrooms.
Position covered both patient service centers and clinical settings where I provided phlebotomy services. Processed orders for testings and billing. Handled shipping of biohazardous specimens and maintained supply inventory.
Provided phlebotomy skills and assisted lab technicians in the lab with processing bio hazardous specimens
Helped transition old paper documents onto computer storage as data entry. Worked in the shipping and receiving department and learned the ins and outs of processing all inbound and outbound packages. Worked directly with IT department and assisted with technical issues and provided troubleshooting support to facility staff.
Used event listeners, select/options and for each loop. Also added personal touch to styling.
Functional calendar that shows current day and every day of the year.
Used event listeners and push to push an array into an element.
These projects represent a selection of my completed work. I am currently in the process of developing a dedicated page to showcase a comprehensive collection of all the projects I have worked on.
Hello, my name is Andrew Spencer and I am a Junior Full Stack Developer.
After successfully completing a rigorous Full Stack Web Development course at CNM Ingenuity - Deep Dive, I've honed a diverse skill set that extends beyond my current stack. With a natural aptitude for versatility and a penchant for rapid learning, I am eager to embark on the next phase of my journey. I am actively seeking opportunities to join a forward-thinking company as either an employee or intern, where I can further cultivate my coding prowess alongside seasoned professionals. I'm driven by the prospect of collaborating with experienced developers, absorbing their expertise, and contributing meaningfully to innovative projects. Additionally, I'm enthusiastic about exploring freelance opportunities across various domains, ready to tackle new challenges and deliver exceptional results.